Legal notice

Last Updated: 2026-02-13

Part A: Privacy Policy

URBANATION (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website urbanation.co.za, in compliance with the Protection of Personal Information Act (POPIA).

 

1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our “Contact” or “Join the Ecosystem” forms. This includes:

Personal Details: Name, email address, and phone number.

Usage Data: Information about your device, browser, and IP address, collected automatically via cookies to improve site performance.

 

2. How We Use Your Information
We use your data for the following purposes:

To respond to your inquiries and provide information about our services.

To improve our website functionality and user experience.

To comply with legal obligations.

 

3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification regarding visitors and users with our business partners and advertisers.

 

4. Cookies
Our website uses “cookies” to enhance your experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

 

5. Your Rights (POPIA)
Under South African law, you have the right to:

Request access to the personal information we hold about you.

Request the correction or deletion of your personal information.

Object to the processing of your personal information.

To exercise these rights, please contact our Information Officer at: belong@urbanation.co.za

Part B: Terms of use

1. Acceptance of Terms
By accessing and using urbanation.co.za, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

 

2. Intellectual Property
All content on this site, including text, graphics, logos, images, and software, is the property of URBANATION and is protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

 

3. Limitation of Liability
The information provided on this website is for general informational purposes only. URBANATION makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or the information contained on the website. Any reliance you place on such information is strictly at your own risk.

 

4. External Links
This website may contain links to other websites. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

5. Governing LawThese terms and conditions are governed by and construed in accordance with the laws of South Africa. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of South Africa.

 

6. Contact Us
If you have any questions about this Agreement, please contact us at belong@urbanation.co.za.